Ease your transition into the Virginia Tech with these 6 simple steps:

  1. Register at least one 2-factor authentication device that you plan to bring with you to Virginia Tech by visiting: www.hokiespa.vt.edu. After entering your PID and password, follow the prompts to enroll in 2-factor authentication. For more information on Login and 2-factor authentication, see http://www.it.vt.edu/2factor and Using 2-Factor Authentication

  2. You can download Antivirus (Symantec Endpoint Protection) by logging into www.4help.vt.edu, selecting the Service Catalog link on the top right-hand side of the page and searching for “Antivirus” in the search box located in the middle of the page.

  3. Bring a copy of your purchase receipt in case you need to have warranty repair performed.

  4. Don't wait!  Upon arrival, unpack, set up your computer, and connect it to the network.  

  5. Get Answers: Most of your computing, mobile device, printer, software, and network connection questions can be answered by searching www.4help.vt.edu.  If you have problems, you can submit a request for support at that site and someone will contact you to provide assistance.        
       
  6. Learn More: In July, during your orientation, (don't forget to bring your 2nd factor device as mentioned in step 1!), join us for an entertaining and useful 15-minute presentation on computing at Virginia Tech to learn about:     
  • How to get the best information and help for solving computer problems 
  • Essential items you will need to take care of on Day 2 of orientation
  • How to connect to wireless and acquire your software
  • What to know about printers, private networks, cable TV and email 
  • 2-factor authentication and computer security at Virginia Tech
  • And much more! 

     Follow us on Twitter @4Help Tweets to get computing information throughout the year.